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Privacy Policy

Your privacy is important to Reelbox. To respect your privacy and make that adequately clear to you we’ve developed a Reelbox Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. You may read through the privacy policy and share your feedback by writing to us at support@reelbox.tv.


Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person otherwise referred to as consumer.

You may be asked to provide your personal information anytime you are in contact with Reelbox. Reelbox and its business partners and affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

Here are some examples of the types of personal information Reelbox may collect and how we may use it.


What personal information we collect


How we use your personal information


Collection and Use of Non-Personal Information

We also collect non-personal information data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined. In such cases Reelbox shall follow and enforce the privacy policies as applicable and relevant in the case of personal information as has been outlined in this policy document.


Cookies and Other Technologies

Reelbox website, online services, social networking sites, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Reelbox and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. If you do not want to receive ads with this level of relevance on your mobile device, you can opt out by modifying your account settings, If you opt out, you will continue to receive the same number of mobile ads, but they may be less relevant because they will not be based on your interests. You may still see ads related to the content on a web page or in an application or based on other non-personal information. This opt-out applies only to Reelbox advertising services and does not affect interest-based advertising from other advertising networks.

Reelbox and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Reelbox more personalized and convenient. For example, knowing your first name lets us welcome you the next time you visit the Reelbox website. Knowing your Indian mother tongue or primary Indian cinema language and if you are an individual or a couple or a young family helps us provide a personalized and more relevant choice of Indian cinema and other films.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and click stream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Reelbox may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Reelbox website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

In addition we also track and receive user information from Facebook profile data or Google+ profile data which are used in aggregated form and are therefore not considered personal information.


Disclosure to Third Parties

At times Reelbox may make certain personal information available to strategic partners that work with Reelbox to provide products and services, or that help Reelbox market to customers.


Service Providers

Reelbox shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Reelbox operates.


Others

It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for Reelbox to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.


Protection of Personal Information

Reelbox takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Reelbox website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

When you use some Reelbox products, services, or applications or post on an Reelbox forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.


Integrity and Retention of Personal Information

Reelbox makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at Reelbox.tv. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Reelbox is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.


Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.


Third-Party Sites and Services

Reelbox websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.


Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Reelbox employees and strictly enforce privacy safeguards within the company.


Privacy Questions

If you have any questions or concerns about Reelbox’s Privacy Policy or data processing, please write to us at support@reelbox.tv

Reelbox may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

Reelbox, 7th Floor, KG 360°- IT Business Park, Dr. MGR Salai, Perungudi, Chennai - 600096, Tamil Nadu, India.